Intermittent problems printing

Incident Report for Shop-Ware

Resolved

Our third-party partner (pusher) has resolved the service disruption affecting their services.
This means Shop-Ware functions should work normally as of now (including printing).

Posted Sep 06, 2023 - 10:33 PDT

Update

We are continuing to monitor for any further issues.

Posted Sep 06, 2023 - 10:32 PDT

Monitoring

A third party partner that powers our "real time" events mechanism (most notably "printing) is experiencing an intermittent degradation of service. This will be automatically "fixed" once our service partner resolves their service degradation. For updates, visit: https://status.pusher.com/

Posted Sep 06, 2023 - 09:12 PDT

This incident affected: Realtime Application Updates (Pusher WebSocket client API, Pusher REST API).