All Systems Operational

About This Site

We continuously monitor the status of Shop-Ware and all its related services. If there are any interruptions in service, a note will be posted here.

You can subscribe to be notified of any service interruption via email or text message by clicking the "Subscribe to Updates" button above (not used for marketing purposes).

Web Application ? Operational
90 days ago
100.0 % uptime
Today
Shop-Ware API Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
Heroku ? Operational
AWS route53 ? Operational
AWS ec2-us-east-1 Operational
Event Log ? Operational
Search Indexes ? Operational
Vehicle Data Operational
MOTOR DaaS ? Operational
CARFAX QuickVIN ? Operational
Mitchell1 Operational
VinLink ? Operational
Drive Right Operational
Parts Ordering Operational
WORLDPAC SpeedDIAL Operational
WHI Operational
PartsTech Operational
Parts Authority Operational
MyPlaceForParts Operational
RepairLink Operational
Subscriptions Operational
Stripe Javascript Operational
Stripe API Operational
Accounting Integrations Operational
The Back Office API ? Operational
QuickBooks Online API ? Operational
Omie API ? Operational
Email Delivery ? Operational
Texting Operational
Twilio Phone Numbers Operational
Twilio REST API Operational
Twilio SMS Operational
Attachments and Uploads ? Operational
Realtime Application Updates Operational
Pusher WebSocket client API Operational
Pusher REST API Operational
Payment Processing Operational
360 Payments Operational
CardConnect Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Server Response Time
Fetching
API Error Rate
Fetching
Jul 3, 2025

No incidents reported today.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
Resolved - Update: WORLDPAC e-commerce performance has been restored.
The earlier slowdown affecting parts ordering through their portal has been resolved. We appreciate your patience as their team worked to address the issue, and we’ll continue to monitor performance in case anything changes.

Jun 20, 08:10 PDT
Identified - We’re currently observing a significant slowdown with our partner, WORLDPAC’s e-commerce page.
This may impact some users’ ability to order parts through that portal. We’ve reached out to WORLDPAC to see how we can support or provide a workaround while they resolve the issue.
We’ll keep you updated as we learn more. Thanks for your patience!

Jun 20, 07:17 PDT
Jun 19, 2025

No incidents reported.